Whaaky Online Shopping — refund amount not credited in my account till date.

Address:Trade2online pvt ltd, no: 1-8-319/2 Patigadda road, 1st floor Begumpet, Hyderabad (AP), 500016

Sir bought a Hp pen drive 64 GB from WHAAKY online shopping but he was defected product. I send product by courier product. Product delivered to Whaaky dated- 03/12/2017.
I always call to Whaaky support but he is always reply me your Refund amount credited in 7 days.but not Refund till date Amount = 1049/ Courier charge= 100/ Please sir help me
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