Whaaky — Refund or replace items (order no is s[protected]

Address:	566079
Website:	www.whaaky.com

Please give the response on my email id, as well as my contact number
Thanks

From:whaakysupport
To: kiran
Date:mon, jun 20, 2016 at 2:57 pm
Ubject: re: refund or replace items (order no is s[protected]
Igned-by:whaaky-com.20150623. gappssmtp.com
Dear sir/madam,

Greeting of the day,

As discussed early through mail conversion, please find enclose of packing& delivery challan images for your reference.
Once u receive the defective product kindly revert back.
Please refund the amount or replace the items within 1 to 2 working days. please resolve the problem as soon as possible.

Kindly confirm if the information provided is sufficient.
Thanks & regards,
Kiran. d
Cell: +91 [protected]/[protected]

On fri, jun 24, 2016 at 8:46 am, whaaky wrote:
Big deals, small prices
Dear kiran d,

Order no: s[protected]
Product: bright solar lantern with 7w 5 led bulbs

We verified your complaint post receiving images from you. we apologize for the inconvenience caused to you. we would like to inform you that your complaint qualifies for a replacement. as per our replacement policy, kindly send the defective product to the below address. once we receive the defective product from you, we will go ahead to do the replacement.

Whaaky
The returns section,
No 1-8-319/2,
Patigadda road,
Begumpet,
Hyderabad - 500016

Note :
1) the defective product should be dispatched within 4 business days for replacement of the same.
2) kindly do not forget to mention the order number

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & regards
Your friends from whaaky

— forwarded message —
From: ki ran
Date: fri, jun 24, 2016 at 1:00 pm
Subject: re: whaaky.com has replied to your recent review.
To: "trustedcompany.com"
Dear sir,

Greeting of the day,

I heard many of friends reviews, that if we return back the products, they will not respond and courier charge will be extra from our side. they not refund the courier & products. so please send your execute member to take back the products.

Thanks & regards,
Kiran. d
Cell: +91 [protected]/[protected]