[Resolved] Whaaky — Samsung memory card

T J

from Delhi, Delhi

Address:	Ernakulam, Kerala, 682021
Website:	Whaaky.com

I have purchased two 32 GB memory cards of combo with two card readers for Rs 849 of order I'd S80963052 from whaaky. The item was shipped after one month. Before shipping I have emailed to whaaky for cancellation and refund. I didn't get any response on email and phone. After one and half month the item was shipped and I got bad quality used product and duplicate also. There is nothing which was specified. I had lost money by calling them and I have not received the refund till now. I had lost many photos from my mobile by putting this memory card. This is the second time whaaky is cheating me. Please do something to get my refund.

Was this information helpful?

No (0)

Yes (0)

May 22, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2015

Whaaky.com / Way2Online Retail Customer Care's response Dear Nirmal T J, We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

Jan 16, 2016

Updated by T J I have not received my refund yet. I have returned the products back to Whaaky. They are cheating everyone. My friends also have lost money without receiving the products after paying. I think the Whaaky people are putting the customer reviews by themselves. We are not able to update anything. They are not responding to emails and not taking phone also. The Whaaky people took more than one month for shipment of order I'd S[protected]memory card and card reader). I told them to refund at thst time before shipping itself and they didn't do it. Now they are demanding to resend at their convenience. I couldn't send it within 4 days and I had to pay for courier. But I have sent it within 10 days and they have received the product and they are not updating yet that they received nor giving my refund. Please help me to get my refund.