[Resolved]  Whaaky.com / Way2Online Retail — 3g touch c503 touch mobile

Address:Hyderabad, Andhra Pradesh, 500016
Website:whaaky.com

I ordered a mobile in whaaky.com on th 28th march 2017. but it does not work properly. its touch is not working properly. its battery not fitted in slot. and its cant be charged by charger. my order number: S[protected]. my refference number:S[protected]. i recieved this mobile on 5th april 2017. my mobile number is [protected]. i payed for this mobile on the cash on delivery.
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May 2, 2017
Complaint marked as Resolved 
the company didn't resolved my problem, still they didn't refund my money
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Kiran,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards Whaaky Team
Apr 28, 2017
Updated by kiran2545
i already send my product before 15 days. till you didn't refund money. i also given my accont details
Verified Support
Apr 28, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Kiran,
Order no: - S[protected]

We would be processing your Refund and it will be reflected in your account at the earliest.

Thanks, Regards Whaaky Team
Apr 29, 2017
Updated by kiran2545
when you will refund? i send mobile before 15 days. why you are taking that much of time?
Complaint comments 

Comments

This charger is not working properly,
This is dad after 1 hour, no charging after 15%,
Please replace or return my amount.
Whaaky.com / Way2Online Retail Customer Care's response, Apr 28, 2017
Verified Support
Hello DEVENDER LAMBA,
Thanks for reaching out to us.
Apologies for the inconvenience caused to you. Could you please help us with your registered email id and phone number so that we can look into this case Asap...

Thanks, Regards Whaaky Team

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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