[Resolved] Whaaky.com / Way2Online Retail — Broken my order smartphone

devaa sinha

from Pathankot, Punjab

Address:	Cachar, Assam, 788001
Website:	sinhadevaagmail.com

I order a fly tornedoiq4528 quard tornedo sim smart phone and i rcv the phone and i saw that the phone is totaly broken, thtas why i call whaaky coustomer care but they not provied m help full solution but they give m a wranty care no but they r told m that they can any help to me becuse they r told m that its only whaaky matter thats why pls give me a solution becuse i m totlly helpless my order mobile no is 9085646+28

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Apr 1, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Devaa sinha,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks, Regards Whaaky Team

Verified Support

Feb 28, 2017

Whaaky.com / Way2Online Retail Customer Care's response please ignore the previous message

Dear Devaa Sinha,

Greetings from Whaaky.com!!

We are here to assist you better.As per our telephone conversation. This product is warrantied under warranty bazaar. Request you to contact the below-mentioned toll-free number for any problem with this product.

contact no:[protected]

Email id:[protected]@warrantybazaar.com or [protected]@warrantybazaar.com.

Regards,
Whaaky Team.