[Resolved]  Whaaky.com / Way2Online Retail — mi power banks doesn't work

Address:Agra, Uttar Pradesh, 282005
Website:www.whaaky.com

I am pratyush rajput. I have ordered 2 mi power banks on date 08 october 2017 and order no is s[protected] and i have received today date 18 october 2017 . One power bank does not work, when this power bank is charging, it does not charge and does not charge any mobile . This product is manufacturing defect so please replace this power bank . I hope that my complaint request you will solve my problem .
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Dec 2, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Pratyush Rajput,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky
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