Wheelseye Technology Private Limited — wheelseye technology private limited recharge failed and payment also deduct from account

Address:

unit no. 203, 2nd floor, sas tower-a, near medanta medicity hospital, sector-38, gurugram, haryana-122018, 122018

Ticket received - 155628 chhavi container service (Icici a/c no.[protected] mob: no. App regd. [protected], bank regd. [protected]
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[protected]@wheelseye [protected]@wheelseye.com via freshdesk.com
1:25 pm (5 minutes ago)
To me

Dear kanika hasija,

We would like to acknowledge that we have received your request and a ticket has been created.

Please note the ticket id for your reference 155628.

A support representative will be reviewing your request and will send you a personal response within 24 hours.

Ticket description:

Date 26.02.2020 ki baat hai ki mene wheelseye ki app se fast tag recharge karne ke liye wallet me money add karne ke liye 7 se 10 baar try kiya par recharge successfull nahi hua or dusri taraf mere account se rs. 65000 deduct ho gaye jo ki meri bank statement me [1.] rs. 20000, [2.] 20000 [3.] 15000 [4.] 10000 ke roop me deduct hue meri wheelseye customercare se baat hui to usne kaha ki apki amount apko vaapis 24 se 48 ghante me vaapis apke personal account me mil jayegi,
Wheelseye wale kahte hai ki hame payment received nahi hui hai kyoki transaction fail ho gayi hai ye bank ki taraf se galti hai or paisa bank ki taraf se revert nahi hua hai. Jiska screenshot iske saath attached hai.
Kripya meri ye amount jaldi mere account me vaapis kare jo ki wheelseye app ki technical galti asuvidha ki wajah se hui hai kripya mujhe paise ki sakht jaroorat hai ish samsaya ka samadhaan jaldi se jaldi kare

Dhanyabad

Gulshan hasija
Chhavi container service
Mob:- [protected], [protected]
Icici a/c no[protected]
Ticket attachments : 1. Icici 26.02.2020 statement. Pdf
2. Screenshot_[protected]-69. Png

Thank you for your patience.

Sincerely,
Wheelseye support team