Winni — Delivery not as scheduled

Address:103/5, Ground floor, 60 feet road, Opp. State Bank of India. Doddanekundi, Kartik Nagar, Bangalore – 560037
Website:www.winni.in

I placed an order[protected] dated 03 Feb 23 on Winni for a Valentine Day Cake for my Valentine (wife) to be delivered between[protected] hrs on 14 Feb (Valentine Day)
However, Winni delivered on 13 Feb 23 to the maid in absence of my wife and by the time my wife reached the address AM 14 Feb the cake had gone bad and the pleasant surprise was also lost
Now winni is refusing to accept their mistake and refund the amount
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    103/5, Ground floor, 60 feet road, Opp. State Bank of India. Doddanekundi, Kartik Nagar, Bangalore – 560037
    India
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