Winni — Flowers

I placed an order for white lilies, which were delivered promptly. However, I was disappointed to find that along with the lilies, they included old yellow roses of extremely poor quality. I promptly contacted WINNI customer care to express my concern, but their response was limited to acknowledging the delivery of lilies. The purpose of sending a bouquet is to evoke a sense of joy, yet WINNI's inclusion of subpar yellow roses completely undermined this intention and left me dissatisfied.