[Resolved] Wintrader — for support after sales

jasmin sanghvi

from Pune, Maharashtra

Address:

First Floor, Kinattukara Building, Kambikkal Jn, Market Road, CTL, Kerala – 688524, Alappuzha, Kerala, 688524

I am a user of wintrader software from last 4 year. When i purchased that time commitment all services and update is free and give full support but then after i don't purchase data from wintrader then don't give support and regular updates of software. I paid full amount of software as per his demand. With support after sales. Sales person is ganga madam

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Nov 22, 2019

Complaint marked as Resolved

Still not give support

WinTrader customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

WinTrader Customer Care's response Sir, all the future updates are free to our customer who bought full pack under our free update policy, kindly provide your data ID to check the same.

Jul 12, 2019

Updated by jasmin sanghvi data id is 444484

Verified Support

Jul 12, 2019

WinTrader Customer Care's response Ok thank you, will forward to the tech department, and in the meantime please provide your any desk id, our tech person will connect and update the new updates of WinTrader.

Verified Support

Jul 12, 2019

WinTrader Customer Care's response Also please come to our live chat for instant support in our official website, our support team is ready to solve all the queries, thanks in advance

Jul 12, 2019

Updated by jasmin sanghvi [protected]

Verified Support

Jul 12, 2019

WinTrader Customer Care's response Sir, now got updates from Tech.. your software has been updated with the new version of scanner 1.2 for Data id 444484 which you provided. Attaching the screenshot of the same for your reference. Hope the problem been solved now, request you to close the case.

Thanks in Advance
Admin