[Resolved] Wintrader — wintrader buy sell signal software is good, but now my computer crashed and need to re-install the software in my new computer

RamaKrishnaTT

Address:

Mumbai City, Maharashtra, 400034

Hi, My self Ram Kumar from Mumbai. I have been using the software for the past 5 years, to be precise I bought software on[protected] by making payment to through your payment gateway and I am using the software. On 31st January 2020, my system got crashed and I sent a mail to the support team but so far I didn't receive any response from them.
I am satisfied with the signal generated by WinTrader Buy Sell signal Software, and I am getting profit from them, now I am a full-time trader because of this. Now my problem is my system got crashed and don't know to whom contact, I sent mail at [protected]@wintrader.in, but I didn't receive any reply. Request the higher officials to kindly look at my matter urgently and make necessary arrangements to install the software in my formatted system. My registration ID is WT25678225.

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Feb 6, 2020

Complaint marked as Resolved

Hi, Thanks for your prompt support, as per your reply in mail I contact the support team via your live chat through www.wintrader.in and they asked for my anydesk ID, and all things happens sudden. I got installed the software in my new computer. So I can start my trading by tomorrow. Thanks to the team

WinTrader customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2020

WinTrader Customer Care's response Hi Sir,
We are really sorry for the inconvenience caused to you. Request you to kindly sent mail with your ID to [protected]@wintrader.in.

WinTrader Support Team

Feb 06, 2020

Updated by RamaKrishnaTT Hi,
Thanks for the reply, I have sent the mail to [protected]@wintrader.in as you request. Expect I will get a solution today itself.