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WinTrader Complaints & Reviews

www.wintrader.in
2.5
Updated: Jun 15, 2021
Complaints 8
Resolved
4
Unresolved
4
Good! WinTrader values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that WinTrader step up their efforts to fully resolve all complaints 👍
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WinTrader reviews & complaints(8)

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N
Niklravi Rao
Jun 15, 2021
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Not upgrading the system

Address: KERALA

Sir
i have taken tgrade to current version, the he life time membership of the softwere from thr company. My leet to them in feb 2021 found no answer to upgrade the system till today.
I have paid 14k for indicators. They have linked the indicator with some id for data so that i cant run the softwere from any cheaper data available in the market.
The compnany is not an data vender and are only reselling the data from other...
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J
Janani Ks
from Chennai, Tamil Nadu
Feb 24, 2021
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I am complaining about money withdrawal

I have deposited rs 300 and made profit for rs 900 nd I have given proper bank details but they are not crediting my profit amount after I put withdrawal nd it looks like forgery pls take action md kindly give back my hard earned money ( showing as invalid beneficiary details)...
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S
sanghvi jasmin
from Powai, Maharashtra
Dec 3, 2020
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Stop service with out reason

Address: First Floor, Kinattukara Building, Kambikkal Jn, Market Road, CTL, Kerala – 688524 India

I purchase software from wintrader company with lifetime validity and give full support and update. but now the company has stopped all functions of the software with out any reason...
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K
Kabini
from Mumbai, Maharashtra
Feb 6, 2020
Resolved
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my computer crashed, need to install win trader in new system

Address: 400003

Hi,
I am your client for the last 6 years, to be precise I purchased software on[protected] through payment gateway in your website www.wintrader.in and my registration ID is given by you is WT254625 and my FX data id is 25364
First of all thanks for your software it changed my career. I am 100% happy with your software, Now I am a full time trader with the support of Win Trader.
Now the problem is I sent a mail to...
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R
RamaKrishnaTT
Feb 5, 2020
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400034

Hi, My self Ram Kumar from Mumbai. I have been using the software for the past 5 years, to be precise I bought software on[protected] by making payment to through your payment gateway and I am using the software. On 31st January 2020, my system got crashed and I sent a mail to the support team but so far I didn't receive any response from them.
I am satisfied with the signal generated by WinTrader Buy Sell signal Software, and I am getting profit from them, now I am a full-time trader because of this. Now my problem is my system got crashed and don't know to whom contact, I sent mail at [protected]@wintrader.in, but I didn't receive any reply. Request the higher officials to kindly look at my matter urgently and make necessary arrangements to install the software in my formatted system. My registration ID is WT25678225.
Feb 6, 2020
Complaint marked as Resolved 
Hi, Thanks for your prompt support, as per your reply in mail I contact the support team via your live chat through www.wintrader.in and they asked for my anydesk ID, and all things happens sudden. I got installed the software in my new computer. So I can start my trading by tomorrow. Thanks to the team
WinTrader customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2020
WinTrader Customer Care's response Hi Sir,
We are really sorry for the inconvenience caused to you. Request you to kindly sent mail with your ID to [protected]@wintrader.in.

WinTrader Support Team
Feb 06, 2020
Updated by RamaKrishnaTT Hi,
Thanks for the reply, I have sent the mail to [protected]@wintrader.in as you request. Expect I will get a solution today itself.
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    J
    jasmin sanghvi
    from Pune, Maharashtra
    Jan 14, 2020
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    service after sales

    Address: First Floor, Kinattukara Building, Kambikkal Jn, Market Road, CTL,, Alappuzha, Kerala, 688524

    I have purchase a sharemarket buy sell software from wintrader.in and sales person is mrs. Gangadev and said if i purchase full pack then all service and update are free for lifetime. But when i purchase a data from outside for software then after when i face problems then nobody can given proper answer or support. And each and every time give me a typical problems. Like software configuration time limit. And ences for purchase a data from...
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    J
    jasmin sanghvi
    from Pune, Maharashtra
    Jul 11, 2019
    Resolved
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    Resolved

    Address: First Floor, Kinattukara Building, Kambikkal Jn, Market Road, CTL, Kerala – 688524, Alappuzha, Kerala, 688524

    I am a user of wintrader software from last 4 year. When i purchased that time commitment all services and update is free and give full support but then after i don't purchase data from wintrader then don't give support and regular updates of software. I paid full amount of software as per his demand. With support after sales. Sales person is ganga madam
    Nov 22, 2019
    Complaint marked as Resolved 
    Still not give support
    WinTrader customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2019
    WinTrader Customer Care's response     Sir, all the future updates are free to our customer who bought full pack under our free update policy, kindly provide your data ID to check the same.
    Jul 12, 2019
    Updated by jasmin sanghvi     data id is 444484
    Verified Support
    Jul 12, 2019
    WinTrader Customer Care's response     Ok thank you, will forward to the tech department, and in the meantime please provide your any desk id, our tech person will connect and update the new updates of WinTrader.
    Verified Support
    Jul 12, 2019
    WinTrader Customer Care's response     Also please come to our live chat for instant support in our official website, our support team is ready to solve all the queries, thanks in advance
    Jul 12, 2019
    Updated by jasmin sanghvi     [protected]
    Verified Support
    Jul 12, 2019
    WinTrader Customer Care's response     Sir, now got updates from Tech.. your software has been updated with the new version of scanner 1.2 for Data id 444484 which you provided. Attaching the screenshot of the same for your reference. Hope the problem been solved now, request you to close the case.

    Thanks in Advance
    Admin

    Jul 12, 2019
    Updated by jasmin sanghvi     done it
    Jul 12, 2019
    Updated by jasmin sanghvi     now i have no any complaints from wintrader. good behavior and support give to Mr. syam
    Verified Support
    Jul 12, 2019
    WinTrader Customer Care's response     thank you sir
    Nov 22, 2019
    Updated by jasmin sanghvi     Wintrader only want to remove complaint from portal. And still Today he denied for support
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      C
      copperraja
      from Thanesar, Haryana
      Mar 12, 2014
      Resolved
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      Resolved

      totally money waist software

      Address: Ambala, Haryana

      Dear friends donot buy wintrader v6 . Its a totally money waist software. The four indicators they claimed for confirmation will give you entry ehrn market will go extreme up or down. It shows false entry. On every entry it will give you negative results or a small profit rather stoploss ratio.
      . For more info call me [protected]. Jaswinder singh....
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