Wipro — Asset clearance and relieving letter issues

My( empid[protected] last working day at Wipro was 27th of August 2021. It's going to be 2 months in next few days, still I have not received my relieving letter yet.

I have served my full notice period and cleared all the dues and returned all the asset and accessories. Now in alumni portal it shows hardware pending from employee.

It was a landline tagged to me when I was new to wipro and tagged to a new account. I had left that odc in June 2019 and account in sept 2019.

I had requested multiple times before to release the asset, but there was no action taken from IMG team.

Now that am emailing them to provide me the clearances they are not responding to my email and they are not even answering calls.