Wipro — Embark Background Verification personal detail form stuck

Address:pune

Dear Sir/Ma'am,

Resume Number: 24766644

I got Selected in the Wipro. I got mail from campus HR team from wipro to upload documents for background verification.

I have filled my personal details in the embark portal. I have got mobile number auto filled in Mobile number column as default so, I couldn't edit it.
It particularly shows the error under mobile number column as "please enter your mobile number", When I click save and next button in personal details section it is showing "please enter mandatory fields" and due to this I am unable to save personal details and proceed to the next section for background verification.

I have accepted letter of authorization (in declaration) on 28 Jan 2023 and have been facing this issue.
I kindly request you to investigate this matter, if possible, edit my mobile number in mobile number column and resolve the issue as soon as possible.

I have already received a link again but the issue with the personal details section remains the same. Before receiving the mail for the second time, I tried regenerating the link, but nothing works, cleared history changed system and browsers but no luck.
Please help me with this as this has been waiting for so long.
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waiting for an update, as retrigging the BGV link doesn't work and doesn't solves the issues as well.

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