Wipro — pf withdrawal assistance

P

Poojajadav

from Mumbai, Maharashtra

Address:

400708

I am unable to withdraw my pf as i had 2 pf accounts with wipro that is with bpo and later with wt and both were not merged.
I recently had the bpo pf transferred with wt so that i can withdraw as the team asked me but since then no one is replying on my emails with information that i need to submit it.
Every time email goes to a new person in that team and every new person without reading the previous conversation just keeps asking me new new details and they don’t answer my questions at all.
I don’t have any details to escalate it and they won’t even give me a phone number to talk to.
I am seeking assistance on it since december 2019.

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Wipro customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Wipro Customer Care's response Kindly write at alumnipf.[protected]@wipro.com with details. Thanks

Feb 04, 2020

Updated by Poojajadav I have been writing to them since December 2019, noone there knows their job.
They still haven't been able to meet my requirements and I guess you all did not read the complaint either that you are asking me to connect again with team that I have been facing issues with for 2 months now.

Is there any escalation matrix than giving me a run around.

Feb 04, 2020

Updated by Poojajadav I have been writing to them since December 2019, noone there knows their job.
They still haven't been able to meet my requirements and I guess you all did not read the complaint either that you are asking me to connect again with team that I have been facing issues with for 2 months now.

Is there any escalation matrix than giving me a run around.

Verified Support

Feb 05, 2020

Wipro Customer Care's response Kindly help us with your Emp no, UAN no and contact details. Thanks

Feb 05, 2020

Updated by Poojajadav Employee Id: 639277
UAN NO:[protected]
Contact number: [protected]