Wipro — Relieving and Final Settlement pending

Emp id 20062838 . I did not receive any of my relieving and final settlement from wipro technologies . It is mandatory for current organization to pass BG verification and it is almost close to 60 days .I have submitted my assest and nothing is pending . Pls resolve this ASAP as it affects my carrier when BG fails . I am not able to receive any response from HRSS too for the emails .

Hope this concern is understood and help me out .