Wipro Technologies — Gratuity missing in F&F settlement

Address:

Wipro Technologies , Chennai

I got relieved from Wipro on Jan 31st 2022. After sending several email I received my Final settlement on 19th March which had only leave encashment amount and the gratuity details were missing. I have 11 years of service in the same company. i have sent several emails but there is no response from final settlement team. There is a ticket that is open in alumni portal with no response from 3 weeks - INC2619153.
Worst experience. Never expected this from Wipro