Wipro — unable to register in alumni portal, unable to take out pf forms

Address: Sy No. 76P, 80P, Doddakannelli, Sarjapur Road, Varthur Hobli, Bengaluru, Karnataka 560035

Website: alumni.wipro.com

I am not able to register to wipro alumni portal
https://alumni.wipro.com/

It gives me an error, user already exists.

Second, I am not getting any response from retirals, PF team regarding my PF transfer from trust to EPFO. Amount showing in EPFO is zero.

I have dropped many emails to this email address
crm.[protected]@wipro.com ; [protected]@wipro.com

Requesting wipro retirals team to contact me soon