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Wipro — Wipro Smart plug is not functioning

I ordered Wipro 16 Amp smart plug on amazon on 3rd May. After 3-4 months it stopped working. After that, I tried to reach Wipro customer care and found this number([protected]) on a website. But my call was neither picked up by any executive nor any callback from them. My smart plug is in the guarantee period. I do not know where to reach.
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