[Resolved]  Wmart.co.in — Asus Laptop charger


I have ordered an Asus laptop charger from wmart website but the charger pin was not compatible so I asked them the replace it. First of all they said replacement is not available market so we will refund but we will deduct restoration charges. This was strange so argued with them but they said this is in our return policy. Then they told that I have to courier the product to their office by paying courier charges so I did it. After this they told that money will be refunded within 2-3 days but it's been more than 15 days and I am still following up with them for refund. They are only reachable on WhatsApp and they don't pick your call but they will certainly call when you are placing order. They are playing games and cheating customer when it comes to customer services.
This is a fraud company. I regret ordering from them and would never recommend to any one
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Feb 17, 2024
Complaint marked as Resolved 
finalyy they refunded
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