Woodenstreet — Order not received / Prolonged delay / No status update

Address:	Bangalore multiple branches
Website:	www.woodenstreet.com

Dear Team,

I have ordered 2 mirrors from WoodenStreet.com on 17th Jul, 2022.. In their website it is showing product cancelled and refunded. I have not received any refund. I raised a ticket on their website. Then i got a mail from their team on 20th July, 2022 that there is some technical glitch in your website but the order is in process and not cancelled and will be delivered in 4-5 days . But now again there is no status update. They are again saying it will be dispatched after 2 weeks. I asked them to refund my amount immediately without any delay. But they are not taking request to cancel the order and not even delivering my order. They must be fooling so many customers by not telling delivery status and not even cancelling the order and refunding. Their customer care don't respond to order status and keep on saying someone will contact you, but no one contacts with solution. And when we ask for order status, they divert the call and no one picks I am hence putting a complaint in consumer forum against this irresponsible attitude from WoodenStreet.

Thank you