Woodpecker Furniture — 3 seater recliner sofa

R.Vasu

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600042
Website:	Woodpeckerfurniture.com

We bought a 3seater recliner sofa & a single seat recliner on 21 june 2016 from their show room in velachery in chennai-600042 costing rs.90000. It was sold as pure leather on seating, back, hand rest& reclining portions & faux leather on non contact areas.
During december we noticed the head rest portion peeling like rexine.
We called customer service and registered complaint no:2564 on[protected].
They adamantly say pure leather will peel like rexine and refuse to attend or visit.
Also they will replace whole sofa furnishing with faux leather on chargeable basis of rs.18000.
We even asked them to replace only the damaged portion with leather material.
They refused saying only faux leather will be used on chargeable basis.
Till now no proper response in spite of repeated calls to service or show room.
Our mobile no:[protected] is registered during purchase with them.
Seems to be a cheating company.
Buyers to beware of this woodpecker furniture, chennai.

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Comments

Indumathi Ramkumar

from Mumbai, Maharashtra

I bought a dining table which is having a problem with legs of the dining chair.which needs to be fixed immediately..please send a person and fix the issues.i bought this dining table from Woodpecker velachery.

Sandhyayuktha

Purchased 2 seater recliner sofa in 2017 from Chennai. Within 6 months the entire genuine leather cover as claimed by sales person started peeling and falling all over the place.. it sticks to people sitting on the sofa. And it looks so ugly with the tattered rexine cover. Wood pecker had cheated us with a worthless product for Rs. 55k. Sincw we moved out of Chennai we couldn't lodge a complaint at the showroom.