Woodpecker Furniture — defective cot supplied by woodpecker furniture

Address:

600041

My compliant number is 605. You have supplied a defective cot that developed problem within a week. The plank just went in. You claimed it can be fixed and your service team attended. Now within another 3.5 months the same problem occurred. Because the fundamentally the product you have sold to us for 18, 0000 inr is defective. Please exchange the cot. I registered this compliant 3 months ago soon after the problem surfaced and no action to my satisfaction is taken. Even electronics goods are exchanged when a defective product is given to customer. Even mobile phones are; even automobiles are exchanged when a defective product is supplied. Why do you expect us to sleep in a broken cot when with our hard earned money we bought a cot honestly from you??? Can you please attend to this. It is almost midnight and i am unable to use my cot, sleep in peace because of the defective product and the scant respect you have given to a customer.