WVP International — Fake promises made

I was registered with WVP International in may 2021. I was told by Pallavi that no IELTS is needed and my visa and job interview will done together. She also told me that whatever amount I am paying is 100℅ refundable only GST amount will be deducted. When I sign the contract with WVP International I came to know that the amount paid by me is not 100℅ refundable also I was informed that I need to appear for IELTS. Then I will have to wait for ITA then interview will take place. I was shocked to hear that. I spoke to Urvashi in WVP International and told her everything what was told to me. She asked me who enroll you? I gave her all the information she asked and then she stopped responding to my call she even blocked me on whtsapp. Now Sangeeta is handling my case. After I had word with her she said she will talk to concerned team to arrange my interview after I receive ICAS report for my education. No one told me that I have to get education evaluation done. I did that. I received my report in March 23. I asked Sangeeta to arrange my interview as we have received my report. She told me that she had a word with Kamaldeep and she is saying we need ITA before WVP International will arrange interview. I informed her that my points vare not enough and it will be very hard to ITA. She agreed and said she will speak to the concerned team. After chasing her for more then 4 weeks she (Kamaldeep) told me that they can't arrange my interview as they need ITA. I told her about all the fake promises made by Pallavi but there was no response from her. This is very upsetting that people do anything just to take your hard earned money. Now WVP International Or their employees don't even bother to speak to me. I have to call them 4 to 5 times a day just to speak to Kamaldeep and all I get is fake commitment from them. They are not helping me at all. When I asked to refund my money the lady on the phone said she doesn't know the process on refunds. How uneducated people WVP hire. What kind of training they are receiving. Is this customer service?. WVP International is pathetic. They are running big scam. I need my full refund ASAP.
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    Suite No.217, 2nd Floor, Hemkunt Chambers 89, Nehru Place, New Delhi, Delhi, India - 110019
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