WWICS Group — Complaint of WWICS Amritsar for their delayed service which affected my career

Address:

District Shopping Centre, SCO-112, Icici Bank, MK Hotel Road, B - Block, Ranjit Avenue, Amritsar, Punjab 143001

Dear Sir,

I am Dr Atul Agnihotri from Chheharta Amritsar. Sir, I want to bring this matter to your kind attention that I hired a WWICS Ranjit Avenue Amritsar for my PR file to Australia in 2017. The WWICS consultant Ms Aarti assured me about my PR in Australia under the University Lecturer category. For this she demanded initial registration fees of Rs 87000/- which I paid to her through cheque (SBI cheque). Then she started my paperwork and assigned me a file number [FSN:99924] in which I have prepared a lot of documents like experience certificate, transcripts in english, bank statements, salary statements, income tax receipts, 16 no. forms. The detailed documents were prepared by me. Then why did they take 87000/- from me. After giving all the documents again Ms Aarti (WWICS consultant) called me to deposit Rs 46000/- for skill assessment through ANZSCO/VETASSESS. I paid her the same amount (which is far more than the rate fixed by the Australian Govt.)
After some days, Ms Aarti called me saying congratulations that my Skill assessment result has come which is positive for University Tutor. (Earlier she told me that I am eligible for University Lecturer but they prepared a file and took my signature for university tutor. I also signed because my sole purpose was to go to Australia with PR). Then Ms Aarti said that I had to apply under the University tutor category now, for which I have to show a PTE score. I got a 67 PTE score and approached Ms Aarti. They replied that now the skill category list has been updated and your University Tutor category has been removed by Australian Govt and now you have to wait for any other list updation which may take some months. (Being a consultant they are very well known and aware that the list is updated after one year which category can be added or removed).
However, Ms Aarti assured me that the list will be updated and when the University tutor category will be added they will process my file for this category and you will get PR. But unfortunately till date the Australia Govt have not added University tutor category in the demand skill occupation list. Also the WWICS consultant (Ms Aarti) and any other of them have not communicated with me about my file. They never called or told me to process for any other option. They had taken enough money from me and relaxed. They had taken my hard earned money for just experimentation and hadnot provided any result. Even for skill assessment they have charged me more than the defined amount.They initiated the case in 2017 where my age was 32-33 and I had sufficient points to claim. Now my age is 37 and I lost my points due to their negligence. This has caused me severe loss. My whole career has been affected by their poor service. Their poor service has shattered my dreams to get settled in Australia with PR. With that amount I could have reached other countries like UK Canada USA Germany if they had communicated with me on time. I have sent several emails and tried to call Ms Aarti but she never replied to me back. Her email address doesn't work and my mail returns back to me. Now I sent emails to WWICS customer care describing the withdrawal of my case and I don't want any sort of service from them but no positive reply has been received till date.

Sir I request you to please look into the matter and help me to get my hard earned money back from WWICS with interest till date. I want my money back from them As I am already running without a job nowadays. If WWICS had cooperated I would have been in Australia or any other country.

Thanking you

Regards
Dr. Atul Agnihotri
Research Associate
CSIR, Govt of India