WWICS Group — creating issue with refund of the application

Address:

Vadodara, Gujarat, 390011

We consulted wwics for canada pr file and we paid all the due amount required to be paid.
Since there wasn't any proactive communication from these folks, we requested for status/refund, we been informed that we did not pay money which was due to 3 different files created without our consent and notice.
Fsn: 120653, 118236, 126209]

Now when we are asking refund they are refusing and being non responsive.