WWICS Group — express entry scheme to canada

Address:

A-12, Phase 6, Industrial Area, Sector 56, Sahibzada Ajit Singh Nagar, Punjab 160055, Junagadh, Gujarat, 174303

I have started my process for the canada immigration through express entry scheme in the 25th may 2017 from mohali branch. Wwics executive (Miss aditi) explained me the process for the canada immigration with below bullet point.
The process fees agreed as 97500 inr + 234 cad + 600 usd (200 usd discount agreed). Which includes the express entry scheme + pnp + wes assessment + others. Based on the above said i replied that it is expensive to me & my ilets score is not enough & i also have doubt for my degree evaluation, as i have done a customised course (Which is company sponsored). So i in favour of to go ahead with
Wes assessment first for better clarity. Wwics convinced to start with the process with partial payment of 97500 inr + 234 cad and rest will be made afterwards, once received the wes and ilets score. So i proceed as agreed and made payment of 97500 inr + 234 cad and submitted my resume and transcript for wes assessment.in between approx. 5 month later my case co-ordinator changed at the corporate (Case hand over to miss pooja). All commitment as agreed with the miss aditi was not fulfilled. My transcript was misplaced by the wwics and i have not received as wes assessment till october 2018 (17th month gap). I called 15 times and personaly visit approx 3-4 times. Further more due to this all harassments and my regular follow up for wes assessment (No follow up for my cases from wwics side during whole tenure). Wwics returned my transcript along with payment of 234 cad in october 2018. As explained above not even a single activity is done on my case by wwics & not even good follow up by the case co-ordinators. This all harassment does not allow me to concentrate to improve my ilets score too. The whole activity wasted my time, which makes a great impact on my career growth. All this, lack my confidence to proceed for the further with the immigration with wwics & decided. Service details.
No service taken ilets (As done earlier & self-preparation further), no service provided for the wes assessment.
No evaluation provided for the resume. No noc evaluation service provided. No service taken for express entry scheme (File not punched in pool). O no guidance provide by the case co-ordinator (Even not on telephonically).
No service provided for pnp. Kindly support to return my balance payment of 97500 inr with the average interest rate in my account with justification for deduction, if any at wwics end.