WWICS Group — I want my money refund

My cade number with WWICS Dubai is [FSN:139506]
I gave them all the documents and the money 3 years back and they promised me to get all done in 6 months to 2 years after that they said we can claim refund.
I asked them to refund several times but they keep directing me to different employees emails and I fail to get any positive response.

What I can do now is to warn others from falling in the trap.
They might send 1 out of 10 successfully but they'll take money from all 10 and no refund later.