| Address: | Mohali, Punjab, India | | Website: | wwicsgroup.com |
We applied for Canada PR services through WWICS Dubai office through WWICS representative Mr. Gaurav Anand; where in we were duped by providing us different contracts and contracting companies. We reside in India and we had applied through WWICS dubai office as our relatives applied through there a; whereas in discussion with your executive Gaurav Anand ( gaurav.[protected]@immigrationwwics.com) we were supposed to be provided same contracts/ facilities so we could make best use of the opportunities. When we initially were discussing the migration plan we were never told about different contracting terms. From Day one we assumed contracts provided to us were the same as we applied for similar package and paid the same amount for the service. Before we enrolled with WWICS we were explicitly told by Gaurav Anand that if our profile was not picked up in the first year then we would automatically be provided a free refilling of our profile in the second year. This was in line with our relatives profile submission with WWICS who referred us to WWICS. Do note the below points that explicitly show that WWICS and DREAMCARE seem to have malicious intent towards our submission since day one.
1) We were instructed to pay the retainer fee for the service before we were provided the actual contract.. When we had asked Gaurav in our telecon he had said that it was normal procedure.
2) We were not provided a WWICS contract which I just realized after I saw the contract that was signed between my relative and WWICS mentioned above. Our contract was with Dreamcare immigrations. I had asked Gaurav Anand when I received the contract "what company was Dreamcare Immigrations" and he had informed me that it was WWICS sister company in Chandigarh, Punjab. We did not think much as my relative too had signed a contract but we were not explicitly told which was the contracted company. We trusted and signed the contract.
3) We signed for the same Bronze-Package which cost us both 1, 71, 100/- INR including Taxes but our terms and conditions were completely different. Payment was transfered to WWICS Axis Bank Branch in Mohali. This is where the deliberate deception occured; the entire contract that was provided to us was just an eye wash and nothing near to an original WWICS contract that was provided to my relative in Dubai. We had several discussion with Gaurav and these did not reflect in our contract. We signed as we had high opinion of the company as the person who referred the company to my relative too was registered with WWICS.
4) Also note we have been following up with Gaurav and Fiyona for resubmission since 2019 since our profile expired, always thinking we were eligible as this was what was discussed. We never received any response from Gaurav Anand and then he quit the company and Mis.Kernel never had a straightforward response. Now after following up for 2 years we are being told that our case does not hold ground as our contract does not have the clause that we were promised by your Executive Mr. Gaurav Anand. We were initially working with Gaurav Anand (gaurav.[protected]@immigrationwwics.com) and with Fiyona Kernel (fiyona.[protected]@immigrationwwics.com) and always thought we were contracted with WWICS.
Thereby concluding that there we were deliberately not provided a proper contract with an intent to cheat or not provide adequate service to us; the only reason I see is because we did all our filing from India and here in India they though that they can get away with such fraudulent behavior. I hope this is not the case and hope to see some clarification from WWICS end.
I have been in conversation with WWICS customer support but they have not provided any explanation as to why we were provided with a fake agreement with Dreamcare at the first instance and why contract terms with such large amount of different terms and conditions. They have swindled us of our hard earned monies. Please can someone help us resolve this issue. Was this information helpful? | 
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