WWICS Group — not making refund

Address:

Dehradun, Uttarakhand, 248141

I initiated the process fo canada visa from wwics chandigarh but was cheated by the company. They never communicated and intiated my visa process on time. Therefore, it got delayed and eventually my ielts got expired after several month, hence i changed my mind not to continue the visa process and asked the company to refund the amount paid (Rs 150000). Now the company is saying that i delayed in providing the documents but whenever they demanded any documents i have submitted it on time.
On the other hand, they kept my case officer changing very frequently, never communicated to me for the process and it was very hard to chase them on the phone and never got the email replies. I live in dehradun and cannot travel to chandigarh on regular basis.
Please help me in getting my money back from wwics group chandigarh. I have all the relevant emails as a proof.

Thank you
Prakash thapa