[Resolved]  Www.askmebazaar.com — Refund of money

Address:

Kolkata, West Bengal

I had purchased a Samsung 9000mAh Power Bank, Order NO - AB1266454, Shipping mobile no - [protected] on 26/02/2015 for which I had paid Rs 799 on COD. The same was found to be defective and was returned on 14/03/2015 and was informed that the money will be refunded within a weeks time. But my money has still not been refunded. More than 60 days passed. Made several calls to customer care. Also received call confirming refund within 7 -10 days from their end after posting complaint at consumercomplaint.in. But till date money not refunded into my bank account. I had also submitted the account details to them. On contacting customer care they only tell that the refund will be processed within 7 - 10 days. I think the company is a bogus company and its intention is only to fool customers. Also they have not refunded the money till date and I dont think they intend to do the same. The type of harassment they are doing is really hurting. I dont know whether they will refund or not but I know many a customer will leave their claim on their own money because of the harrasment done by them thinking like they have donated to a poor person. The same is the case of mine. I at last will either have to leave the claim thinking the same or approach some competant authority like consumer court to get my refund. Also will request other consumers to be careful of these type of fraud companies. Hemant Kariwal [protected]