[Resolved] www.eBay.in — Product fake and not replacement from site | |||||
मैने ebay.in साईट से दो kingston 16 gb के पेन ड्राईव मँगवाये । जो कि साईट पर full five year गारण्टी एवं साईट की वारण्टी मे बताये गये थे, वो नकली आये । जिसे वेबसाईट द्वारा बदलने एवं हमारे पैसे वापस लौटाने पर इंकार कर दिया । Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 19, 2015 eBay.in Customer Care's response Dear Priyanka Kumari Sharma, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay | |||||
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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
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Thank you for sharing your concern with us.
We would like to inform you that we have already processed the refund request from our end on 07-Jan-2016.Please note that the refund takes 6-8 working days to reflect in your account.
If you wish, you may check with your bank using the following refund details:
Refund Reference Number: 4074985
Auth Id:191808
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thanks & Regards,
Team Ebay