We purchased a TV unit online a month ago from Housefull.co.in. And a lot of hassle was created after. At first the item was out of stock, which we found out only when we called after 15 days of the purchase. It still shows available on the website. We changed the specification according to what was readily available at their warehouse in Mumbai. We were assured by a sales representative that we will receive it by the 26th June. We called on the 27th again and the representative said that we'll receive it by the 30th. When I asked to check its location, she informed me that the item is still in the warehouse, not able to explain why. I insisted that they let me talk to someone senior in the team for which I got a straight NO.Also, no one from Housefull has attempted to contact me even once to inform about the problem. We are not happy with the management and we still don't know whether we will see the furniture in the coming days too.
Order No. 72224
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