www.onerx.in — Ordered Item Not Delivered/Refund

Address:

Bangalore, Karnataka

I ordered some items on ONERX.IN after two days I called customer care to know the status of my parcel, they told me the items you have ordered are not available in market and discontinued so will initiate refund of amount. Now they neither picking the phone nor replying the mail. Kindly help me sort the issue. Please find payment and order details below for references. Merchant Name: ONERX MEDICALS PVT LTD Payment ID: 24069892 Merchant Order ID:[protected] Merchant Transaction Indentifier:[protected] [protected][protected][protected][protected][protected]--- Item Sku Qty Subtotal PARODONTAX TOOTHPASTE-40 gms OR_51550 2 Rs100.00 NIZORAL BLUE SHAMPOO-100ML OR_29075 2 Rs370.00 Subtotal Rs470.00 Shipping & Handling Rs69.00 Grand Total Rs539.00 Customer Name: Jitendra Kumar Mob: +91 [protected] Email: kumar.[protected]@gmail.com