www.Snapdeal.com — Breaking rules and policies

Address:

Khordha, Odisha, 751019

this is my first purchase from snapdeal .i ordered an iphone 5s, but
when i got the product i saw that it was not well packed and box was not
looking good.
it was 25220 i paid for that.i opened it and saw there some not quality
earphone and charger.
i totally upset then and place for a return .
as per your policy there is very easy policy for 7days to return it.
But the customer care guys are not coping with me.
they are very irritating and told what ever they liked.

sir you can understand what is the meanin of 25000 for a lower middle class family.
i cant not decide what to do.
please help me
order no[protected]

Regards,
Kishor,
[protected]