[Resolved] www.Snapdeal.com — Cancel my order without my confirmation

amanssj

from Delhi, Delhi

Address:	380055
Website:	www.snapdeal.com

I have purchased wd elements 2TB hard disk from snap deal on 7 may 2017
I got a confirmation message from a snap deal that product is confirmed. I have paid for the product via online transaction.
after 5 days I got a message from a snap deal that they canceled my product. All I want is my product get delivered to me for what I paid
order id: [protected]

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Jun 15, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

Snapdeal.com Customer Care's response Dear amanssj,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

May 14, 2017

Updated by amanssj Snapdeal you re do my order but after 1 day again you cancel my order. What is it ? You write in mail that that was technical error but i don't care it was or not i want my product deliver to me. Your service is so poor i have to complain about it . If you can't full fill customers requirements then shame on you. And also snapdeal not replying my mail answer i want my product that's all i want

Verified Support

May 15, 2017

Snapdeal.com Customer Care's response Dear amanssj,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal