[Resolved]  www.Snapdeal.com — CHEATING SMS FROM SNAPDEAL RECEIVED

Address:

Thanjavur, Tamil Nadu

TODAY ALSO I RECEIVED AN SMS from SNAPDEAL, stating something not connected to me. I think SOME WANDERERS are using your name. HOW MANY TIMES YOU ARE SUPPOSED TO ASK APOLOGY ? What is the criteria for you to ask for APOLOGY? MINUTE WISE APOLOGY? TIME WISE APOLOGY? DAY WISE APOLOGY? WEEK WISE APOLOGY? FORTNIGHT WISE APOLOGY? MONTH WISE APOLOGY? YEAR WISE APOLOGY? OR ALL CRITERIA ? OR CUSTOMER WISE? OR ANY OTHER AGENCY WISE? CLEAR MY ABOVE DOUBT PL. [protected][protected]---- On Tue, 12/30/14, Snapdeal Customer Support wrote: Subject: [Snapdeal Support] Re: Re: Your Snapdeal Order: [protected] To: "Unknown L" Date: Tuesday, December 30, 2014, 7:53 PM # Please reply above this line for further assistance # In case of any further assistance or clarification on this issue, please reply back to this email. Snapdeal Support, Dec 31 09:23: Dear Lakshmi, Thank you for contacting Snapdeal.com. Please accept our sincere APOLOGIES for the inconvenience you may have experienced. We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. We are writing to inform you that your order cancellation request has been raised, however before the cancellation request was completed, the product was shipped. We request you to refuse delivery and the product will be returned to us. Please accept our APOLOGIES for the inconvenience. We would also like to inform you that you can now cancel or return/exchange your orders with a single click in “My accounts” section by going to https://www.snapdeal.com/myorders In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com [protected][protected][protected][protected][protected][protected]------ All purchases covered by TrustPay guarantee Click here to learn more: http://www.snapdeal.com/info/TrustPay Visit Snapdeal from your mobile phone now - Web : m.snapdeal.com Install Apps Follow us on In the mean time, check more products at www.snapdeal.com Message-Id:6B1WY4FK_54a3734258f19_cb23f8d1b4cd3fc9872d6_sprut