[Resolved] www.Snapdeal.com — Refund not credited after completed 4 business day

Pranab Biswas

from Rajmahal, West Bengal

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

Dear Sir,
in connection my previews mail dated 18/04/2017 regarding the above subject i regret to inform you that from 06/04/2017 to till date we have not get my refund money, And while i call regarding above matter through toll free number of snapdeal, the representative of your office failed to satisfied answers. The representative namely dipak & others and lastly Arjun Sharma, (SUPERVISOR ) asked on today but they did not resolve the current status and all are taking 24 Hours everyday form 10/04/2017.
It may assume that all are doing intentionally to hackle me and my wast my valuable time.causing thereby the good will of your company is loosing and bring a bad message to valuable customer.
Please look into the matter and solve my complain with reply to me by return mail positively.
Thanking you.

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May 27, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 25, 2017

Updated by Pranab Biswas I ordered a jbl clip bluetooth speaker red with order id: [protected] date 06/03/2017. The jbl clip bluetooth speaker red returned due fake item received.
Now after almost a month snapdeal.com is not returning my rs. 2, 540/-.
On inquiring they are saying that they have processed my refund but still day they are not refund my money.
And while i call regarding above matter through toll free number of snapdeal, the representative of your office failed to satisfied answers. The representative namely dipak & others and lastly arjun sharma, (Supervisor) asked on today but they did not resolve the current status and all are taking 24 hours everyday form 10/04/2017..
No site has authority of holding anybody`s refund.

Verified Support

Apr 26, 2017

Snapdeal.com Customer Care's response Dear Pranab Biswas,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

Verified Support

Apr 26, 2017

Snapdeal.com Customer Care's response Dear Pranab Biswas,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal