Xank — bad products and customer service

Website:www.xank.in

I had purchased a wireless head phones on the website. The picture shown on the website and the product delivered were not close to the picture on their website, for instance the product displayed on their website was white whereas the product delivered was black .

The minute i received the product i sent them a mail but there response was that they don't accept return or refunds whereas their website www.xank.in has mentioned that they accept returns and refunds .
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Headphone is not working in one side
Sohan Gawas's reply, Jun 30, 2018
Headphone is not working
I recieved my wictor earbuds but insted of one left and one right earbud i received 2 right side earbuds and no one receives the call i tried to call atleast 30 to 40 times but they showed that they are buzy wait a movement
It happens With me too. Very poor service even they're not picking my calls. Whenever I tried to contact them or give my no. they cut my phone and not picking my phone and constantly saying we don't have any policy for I think I'm looted by a fraud company.
I had ordered a Vapor KW77 smart watch from the online website xank.in and I was delivered a below quality local smart watch without any credible documents.When contacted the customer support, the response was terrible and they refused to perform any further operations like refund or return.
I need to return my my watch because I got the which I have not ordered, and the watch is too bad they have showed one and giving one

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