Xenon E Next — not deliver my product after payment

Address:

Gurgaon, Haryana, 122504

I pay rs 1197 through payumoney to xenox enext vide id[protected] dated 21oct2017.
But till date my order is not delivered.
If my payment is not refunded by u i will take legal action against u as per rule.
My email id - [protected]@rediffmail.com
I have order kamsutra oil through u but no communication from your side in this order. After success of payment through payumoney on 21october i have received only payment confirmation message but no detail regarding supply of order.