Xerox — Service delay

Address:	Vadodara, Gujarat
Website:	[email protected]

I note down printer failure request on 2nd Dec 2016 at 11:44 pm. Complain no :- 2987131.
Company person who note down my complain give me 24 working hours to solve it, but no one
From xerox team attending my complain till 7 Dec. I remembering about my complain ever day to
Mrs Sandhya, Exe at service centre but not get any help from her, today already 10 days left but my complain is still there, no any solution from xerox side, still service centre person give same answer wait we will talk to our engineer and call back you in 20min. Just few minutes ahead I talk to sr. Executive Mr Akash from xerox service centre about my complain but he also give me same answer that he don't to when & how my printer problem is resolved. He also give me same answer he will call me after 20 mins and already 30 min lefts. Over all I fed up with xerox services & not able to wait more. So request to replace my printer as early as possible.