Xeryus Retail Private Limited — Perfume Order - No Response

Website:www.perfumery.co.in

Ordered perfume on their website on May 23rd 2020. Order accepted as order number 30614.
Reminder mail sent to them on June 8th. Response given it will take 10-15 days more. I understood as we were all amongst COVID-19.
Reminder mail sent on June 22nd and 25th but no response from them.
Got a promotional mail from Mohit Khatri saying he is CEO and how we should buy LOCAL. Sent him a mail on July 9th as no one was responding.
Get a mail on July 20th that if they cannot procure what I ordered, then I can choose from ready stocks. I chose but they wanted me to pay balance which I was uncomfortable doing as I do not trust them. Asked them to cancel my order and got a mail from them of cancelled order on July 24th.
It is 1 month and no REFUND. My follow up email was answered it takes 12-15 days to refund finally on 6th August.
I still have no REFUND and they have stopped answering emails.
They are all FRAUDS and should be put behind bars as they are CHEATS.
I have all email proofs.
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