Xiphias Immigration Bangalore — Customer service

Address:Bangalore, Karnataka, 560028

Hi. My name is Jyothi and we have applied for Canada PR Visa. Initially there was continuous followup regarding the process and we were assisted to the fullest. Once we paid the amount, there is no proper response. Neither they bother to call the customer to follow up the things. It has completely stopped. Even when I call, they don't answer. Every time I get to hear that they are busy and will call back. But I don't receive any calls. When asked about the same, they even disconnected the call. Worst customer service experience. Feel like teaching them the basic telephonic etiquette.
I was asked to submit the documents. After submitting, I asked them 2-3 times whether they are correct. After 1 month, I got a reply that scanning is not done properly, and many other faults. Whole 1 month got wasted. Nothing was productive. When I questioned about the same, they don't answer anything.

Simple customer service is lacking a big time here.
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Waste of money and time. A frustrating and non-transparent process. They do a pre-evaluation with all best scores and best scenarios that gives a false hope. The processing officer assigned to us has done nothing. I have personally visited their office multiple times and all they give is false hope. Few employees are not sure of the process themselves and tend to confuse you too.I have spent a total of 80K+ on this useless procedure. Nobody has told us the complete process till now. Have no clue where the money went. They keep you blind-folded. In this one year, I have never received any update email except the draw score which I can check myself.
After multiple frustrating IELTS score ( another fraud organization - falling short by 0.5 band every time. You can read the reviews and will find various applicants in the same situation that proves it is a fraud), I decided to go with a PNP option. Xiphias has done nothing about PNP . They have not even resolved my queries nor given an update. Moreover, I have read on Quora now that Canada hardly requires skilled immigrants who look for white collar jobs.

Please think before using somebody's hard earned money.
TO EVERYONE WHO IS THINKING ABOUT CANADA IMMIGRATION, please do it yourself. Just some research required.
Regretting the decision now.

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    XIPHIAS Immigration Phone
    +91 11 4045 2131 [New Delhi]
    XIPHIAS Immigration Address
    8th Floor, B.M.T.C / T.T.M.C Building, 6th Block, Koramangala, Bengaluru, Karnataka, India - 560095
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