[Resolved]  Xolo — always create new problem

Address:Surat, Gujarat

i have puechase xolo8x-1000.in 19oct2014.but my mobile is three time repair in service centre. my mobile is always create new problem one solve and one created.my mobile is always in service centre.i have use in only in 15 days. please replace my mobile.my mobile imei no-[protected].my mobile no [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Dec 27, 2014
Xolo Customer Care's response
Dear Mr. Kumar, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 21.12.2014 regarding XOLO Smartphone (8X-1000); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
Verified Support
Dec 30, 2014
Xolo Customer Care's response
Dear Mr. Kumar, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 21.12.2014 regarding XOLO Smartphone (8X-1000); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V19616188. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

mr. sandeep
thank you for reply me i want my earliest after a week i go out of country so i want my mobile earliest i requested please replace my mobile earliest.my mobile no [protected].IMEI NO-[protected]. work order no[protected]. i wait your reply.
your serviceis very bad or poor
i have puechase xolo8x-1000.in 19oct2014.but my mobile is three time repair in service centre. my mobile is always create new problem one solve and one created.my mobile is always in service centre.i have use in only in 15 days. please replace my mobile.my mobile imei no-[protected].my mobile no [protected]
mr. sandeep
thank you for reply me i want my earliest after a week i go out of country so i want my mobile earliest i requested please replace my mobile earliest.my mobile no [protected].IMEI NO-[protected]. work order no[protected]. i wait your reply.

MOBILE PROBLEM

MOBILE CAMERA PROBLEM AND NETWORK PROBLEM, I HAVE BUY MOBILE IN 6 JUNE 2014.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information