[Resolved] Xolo — Battery not available | |||
Respected Sir, I m Buddham Ahire from Kalyan East-(Maharashtra-421306), I bought XOLO Q600s model on 07/08/2014 The XOLO product is really very good and i m very happy to say everyone buy the XOLO product becuase my personal experience with XOLO is very good. My conceren is that my XOLO Q600s Battery is damaged, I reached every XOLO Service Centers in Kalyan, Dombivali and Thane Mumbai region regarding XOLO Q600s battery from 5th May till date. I am following them but they just give me the answer as when will get XOLO Q600s battery so we will call you, but i am not getting any call from XOLO service Center (Mumbai). Also I filed complaint to XLO care about battery not available in Mumbai XOLO service Center on 12/05/2015, they just gave me answer as i m forwarding/ escalating to Senior person the problem will be resolved ASAP, when battery will avail from our end we will intimate you. I am very fed up of this Xolo services this is bad experience with Xolo company, no one give proper resolution. I am not able to use My Xolo Q600s phone from 1st may, the battery is damaged. Kindly expedite the issue at the earliest. Waiting for your earnest response. With Regards Buddham Ahire Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 27, 2015 Xolo Customer Care's response Dear Mr. Ahire,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 25/05/2015 regarding your XOLO Smartphone (Q600s) battery issue. We would request you to visit your nearest service centre for further support.
To find out nearest service centre kindly visit our website or click on the below given link.
http://www.xolo.in/xolocare/xolo-support
For any further query or feedback, please contact us at reach.[protected]@xolo.in.
Warm Regards,
Sandeep Dey
XOLO Care
reach.[protected]@xolo.in
www.xolo.in
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