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[Resolved]  Xolo — Battery of XOLO cell phone

Address:Ahmedabad, Gujarat

I purchased a XOLO company cell phone on August 8, 2013. In starting of March the battery became swollen and due to this the phone stopped working. It has been around 45 days now and I have been to many service stations of XOLO that the people of XOLO tell me to go but I am not getting any proper answer as to when will I get a new battery. No one is helping and so please look into this matter seriously and please result in me getting a new battery. They don't give me straight answers as to when the new battery will come. So please help me and I am really tired and fed up!!!
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Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Apr 16, 2014
Updated by kirten mehta PLEASE TAKE THIS SERIOUSLY AND IF NOT I WILL TAKE THIS TO CONSUMER COURT!!!
Verified Support
Sep 25, 2014
Xolo Customer Care's response Dear Mr.Mehta Thank you for giving us a chance to assist you. This is in reference to your complaint dated 16.04.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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Comments

Did you received battery ? Because i have same problem with battery.
Reply
No i still have not
Reply

phone not work well

i had purchase a phone but it is not working i had given to service centrebut they are giving me a another phone 6000 but that is not working and given another phone it is not working also . they are not giving any response.
Reply

about phone call

My xolo one cannot show the display of phone call whenever call will come it's starts ring but do not show the display please accept this problem to solve it
Reply

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