I am DALBIR SINGH Writing for your information that a had given my XOLO Q-2000
( IMEI NO.-[protected] ) Phone to repair at F1 INFORMATION & SERVICES P
( CODE -8071 ) Add.- M/S SERVICE CITY, OFFICE NO.-201, 02 DELHI-110092
ON 23rd JUNE -2014. The reason was that its touch was not working
My work order no. is :[protected]
But still I didn’t receive my cell phone till now I came many times at your service center
but each & every time they excused me that we don’t have the parts to repair the cell phone.
When I asked the Area service manager’s contact no, they Provided me the no:- [protected]
(Mr. chandar), I called many times at this number but he did not receive my call
Then I asked for the E Mail ID of the area manager & service center manager they forbidden
me each & every time for the email id .
also customer care executives are not ready to provide email id,
I was enabled to check my daily urgent e-mails & official documents during this period. I could not purchased another cell phone etc.Now please tell me who will gonna to wave off
My this loss. Because of this my company boss has given me the ultimatum to leave the job.
I am very disappointed to this poor service of your company.
Now I am requesting you to take immediate action on this carelessness otherwise I’ll go to the consumer court to report your complaint.
Regards,
Dalbir singh
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