[Resolved] Xolo — Complaint regarding poor service provided and humiliation faced

khadijabakir

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

It is very dissapointing to make this complaint about the service provided by your assistants. Its more than a month i have submitted my phone in d service centre for repair and till now there is no response and its really humilating . take a note and respond to me in the next 72hours or i will be forced to file a complaint on your brand in the consumer court for my aticle and humilation.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr. Khadijabakir Thank you for giving us a chance to assist you. This is in reference to your complaint dated 11.06.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in