[Resolved] Xolo — Delay service

Mizan786

from Kolkata, West Bengal

Address:

Paschim Medinipur, West Bengal, 721304

I have i have parches a xolo era 4g mobile on 8th july. After 10 days use found low battery performance.
Then given my mobile to xolo service center bally at howrah in west bengal on 27th july. Contact no of xolo service center-[protected]
Till now (25/08/16) they have not replace mobile battery.
Imei (No#1) [protected]
Imei (No#2) [protected].
I have attached invoice details
I raise a complan to xolo care (Ref)-ticket: 286281

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Oct 14, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2016

Xolo Customer Care's response Dear Mr. Rahaman,
Greetings for the Day!
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
As per our telephonic conversation, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For any further query or feedback, please contact us at [protected]@xolo.in
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in