[Resolved]  Xolo — Did not return mobile after giving it for service

Address:Mysore, Karnataka

Complaiint no:[protected]

I have given a xolo q800 mobile for service on 2nd january 2014 for repairing camera, flash, vibration it hasnt been returned to me yet, when i caontact service centre they say to contact xolo xare when i contact xolo care they say its under processing and that i have to contact them through service centre, same is happening for the past 20 days and i dont know the where abouts of my mobile when i ask the xolo customer care guys to escalate my calls they say its under process so even our seniors will say the same they just dont escalate the issue, and man how rude they talk, pathetic service, i am really sad that i recommended xolo to many of my friends feeling sorry for them, will never let anyone i know buy xolo again complaint number regarding my issue.[protected].
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Complaint marked as Resolved 
Verified Support
Sep 24, 2014
Xolo Customer Care's response
Dear Mr.Santosh Thank you for giving us a chance to assist you. This is in reference to your complaint dated 21.01.2014 regarding XOLO Smartphone Q800. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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